| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Kamdhenu / Infrastructure Scheme
|
-
|
210
|
32
|
-
|
-
|
-
|
|
Pashupalan / Calf Registration Scheme
|
-
|
170
|
22
|
-
|
-
|
-
|
|
The Small Animal Rescue Management Scheme 2014
|
-
|
-
|
-
|
-
|
-
|
-
|
| Animal Husbandry & Veterinary Services |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Registration of Cooperative Societies
|
-
|
12
|
-
|
-
|
-
|
-
|
| Cooperative Societies |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Deen Dayal Swasthya Seva Yojana(DDSSY) - New Enrollment
|
-
|
11
|
5
|
1
|
1
|
1
|
|
Deen Dayal Swasthya Seva Yojana(DDSSY) - Renewal
|
-
|
9
|
-
|
-
|
-
|
-
|
|
Home Isolation Permission(Covid Asymptomatic)
|
-
|
-
|
-
|
-
|
-
|
-
|
| Directorate of Health Services |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Driving License
|
-
|
-
|
-
|
-
|
-
|
-
|
| Directorate of Transport |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Application for new electricity connection- LT
|
7
|
7
|
3
|
9
|
18
|
1
|
| Electricity |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Excise Verification Certificate
|
-
|
1
|
1
|
1
|
-
|
1
|
| Excise |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Annual Returns
|
-
|
8
|
-
|
-
|
-
|
-
|
|
Half Yearly Returns
|
-
|
10
|
-
|
-
|
-
|
-
|
|
Register of accident and dangerous occurances
|
-
|
8
|
-
|
-
|
-
|
-
|
|
Application for approval of plant to construct, extend or take into use any building as factory or revision in plant and Machinery layout (FORM No.1(See rule 3))
|
90
|
163
|
3
|
1
|
2
|
1
|
|
Application for Registration and Grant or Amendment of Licence and Notice of Occupation (FORM No.2 (See rules 6 and 15))
|
21
|
292
|
42
|
20
|
2
|
1
|
|
Application for Renewal of Licence (FORM No.3 (See rule 9))
|
21
|
270
|
47
|
13
|
1
|
1
|
|
Registration of Boilers under The Boilers Act 1923
|
30
|
54
|
-
|
-
|
-
|
-
|
|
Renewal of Boilers
|
30
|
76
|
8
|
19
|
2
|
1
|
|
Application for Registration and Grant of License and / or Notice of Occupation or Amendment of License or Transfer of License
|
21
|
305
|
42
|
23
|
1
|
1
|
| Factories & Boilers |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Application for Issue of Initial NOC (FORM-I)
|
-
|
157
|
9
|
148
|
2
|
1
|
|
Application for Final NOC (FORM-F)
|
-
|
314
|
75
|
22
|
1
|
1
|
|
Application for Renewal of NOC
|
-
|
522
|
138
|
24
|
1
|
1
|
|
Application for Issue of Fire/Incident report
|
-
|
543
|
107
|
15
|
1
|
1
|
| Fire & Emergency |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Renewal/Extension of lease
|
30
|
162
|
19
|
3
|
1
|
1
|
|
Surrender of Plot
|
30
|
58
|
14
|
2
|
1
|
1
|
|
Issue of no due certificate
|
30
|
29
|
10
|
15
|
2
|
1
|
|
Issue of NOC for bank loan purpose
|
30
|
186
|
36
|
6
|
2
|
1
|
|
Change in name, product, constitution of allottee
|
30
|
209
|
14
|
1
|
1
|
1
|
|
Sublease of plot
|
30
|
485
|
30
|
2
|
2
|
1
|
|
Transfer of plot
|
30
|
682
|
57
|
22
|
23
|
1
|
|
Issuance of NOC for power connection
|
30
|
33
|
13
|
8
|
2
|
1
|
|
Issuance of NOC for tree cutting
|
30
|
34
|
4
|
18
|
10
|
2
|
|
Issuance of NOC for road cutting
|
30
|
27
|
-
|
-
|
-
|
-
|
|
Development of land prior to construction
|
-
|
1
|
-
|
-
|
-
|
-
|
|
Allotment of plot/land under special project category(IPB users)
|
-
|
264
|
92
|
11
|
2
|
1
|
|
Allotment of Plot/Land in Industrial Area
|
-
|
229
|
6
|
1
|
1
|
1
|
|
Application for water connection in Industrial Area
|
30
|
226
|
40
|
5
|
1
|
1
|
|
NOC for water connection in Industrial Area
|
30
|
68
|
12
|
3
|
1
|
1
|
| Goa Industrial Development Corporation |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Registration under The Goa State Incentives To Encourage Investments Scheme-Umbrella Scheme
|
-
|
61
|
24
|
-
|
-
|
-
|
|
Employee Subsidy Scheme
|
-
|
35
|
-
|
-
|
-
|
-
|
|
Interest Subsidy Scheme
|
-
|
9
|
1
|
-
|
-
|
-
|
|
Financial Incentives for Certification and Intellectual Property Rights Reimbursement Scheme
|
-
|
10
|
1
|
-
|
-
|
-
|
|
Incentives to Encourage Purchases from Local Suppliers Scheme
|
-
|
16
|
-
|
-
|
-
|
-
|
|
Incentives to Industries for Training Prospective Employees Scheme
|
-
|
8
|
-
|
-
|
-
|
-
|
|
Incentives to Green Investment Scheme
|
-
|
4
|
1
|
-
|
-
|
-
|
|
System for Incentive Schemes - Capital Subsidy Scheme
|
-
|
41
|
-
|
-
|
-
|
-
|
| Industries,Trade & Commerce |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Application under R&D Reimbursement scheme
|
-
|
4
|
-
|
-
|
-
|
-
|
|
Common Application form for Grant of Incentives under the IT Policy,Goa 2018
|
-
|
9
|
5
|
-
|
-
|
-
|
|
Land/Builtup Area Rebate Scheme
|
-
|
74
|
2
|
-
|
-
|
-
|
|
Lease Rental Subsidy Scheme
|
-
|
73
|
2
|
-
|
-
|
-
|
|
Capital Investment Subsidy Scheme
|
-
|
23
|
-
|
-
|
-
|
-
|
|
Registration & Stamp Duty Subsidy Scheme
|
-
|
13
|
-
|
-
|
-
|
-
|
|
Registration of Startup
|
-
|
24
|
1
|
1
|
-
|
1
|
|
Registration of Incubators
|
-
|
2
|
-
|
-
|
-
|
-
|
|
Application under Interest Subsidy Reimbursement scheme
|
-
|
25
|
1
|
1
|
-
|
1
|
|
Application under Grant for incubation centers within educational institutes scheme
|
-
|
5
|
2
|
-
|
-
|
-
|
|
Application under Stamp Duty Reimbursement scheme
|
-
|
23
|
-
|
-
|
-
|
-
|
|
Application under Tradmark Reimbursement scheme
|
-
|
31
|
-
|
-
|
-
|
-
|
|
Application under Technology Fellowship and Patent promotion scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
|
Application under Co Working Space/Incubators/Accelerators Subsidy scheme
|
-
|
19
|
-
|
-
|
-
|
-
|
|
Application under Prior Approval on R&D Expenditure
|
-
|
26
|
-
|
-
|
-
|
-
|
|
Application under Salary Reimbursement scheme
|
-
|
40
|
1
|
-
|
-
|
-
|
|
Application under Seed Capital scheme
|
-
|
30
|
1
|
-
|
-
|
-
|
|
Application under Skill Development Promotion scheme
|
-
|
13
|
-
|
-
|
-
|
-
|
|
Application under IPR Reimbursement scheme
|
-
|
12
|
-
|
-
|
-
|
-
|
|
Power Subsidy Scheme
|
-
|
170
|
1
|
140
|
140
|
140
|
|
Solar Power Subsidy Scheme
|
-
|
15
|
1
|
140
|
140
|
140
|
|
Internet Subsidy Scheme
|
-
|
154
|
1
|
183
|
183
|
183
|
|
Salary Subsidy Scheme
|
-
|
39
|
-
|
-
|
-
|
-
|
|
Campus Recruitment Assistance
|
-
|
72
|
1
|
-
|
-
|
-
|
|
Patent Filing Reimbursement Scheme
|
-
|
10
|
-
|
-
|
-
|
-
|
|
Quality Certificate Reimbursement Scheme
|
-
|
8
|
-
|
-
|
-
|
-
|
|
Market Support Scheme for Smaller Business Units(PRE APPROVAL)
|
-
|
11
|
-
|
-
|
-
|
-
|
|
Market Support Scheme for Smaller Business Units(REIMBURSEMENT)
|
-
|
1
|
-
|
-
|
-
|
-
|
|
Performance Linked Grant Scheme for Smaller Business Units
|
-
|
8
|
-
|
-
|
-
|
-
|
|
Interest Subsidy for Smaller Business Units
|
-
|
26
|
-
|
-
|
-
|
-
|
|
Lease Rental Rebate Scheme for Goan Diaspora
|
-
|
27
|
-
|
-
|
-
|
-
|
|
Capital Investment Subsidy Scheme for Goan Diaspora
|
-
|
9
|
-
|
-
|
-
|
-
|
|
Special Incentive Allowance Scheme
|
-
|
4
|
-
|
-
|
-
|
-
|
|
Certification Program for Goan IT Professionals
|
-
|
24
|
-
|
-
|
-
|
-
|
|
Employee Training Program for IT Units
|
-
|
13
|
-
|
-
|
-
|
-
|
|
Application under Reimbursement of Expenses for Statrtups Operating from Leased/Privately Owned Premises scheme
|
-
|
31
|
-
|
-
|
-
|
-
|
|
Application under Skill Development Fee Reimbusement scheme
|
-
|
-
|
-
|
-
|
-
|
-
|
|
Application under Matching Grant scheme
|
-
|
25
|
1
|
-
|
-
|
-
|
| Information Technology |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
In Principal Approval
|
-
|
805
|
106
|
7
|
2
|
1
|
|
Unit expansion
|
-
|
20
|
-
|
-
|
-
|
-
|
|
Grievance Registration
|
-
|
13
|
-
|
-
|
-
|
-
|
| Investment Promotion Board |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Labour and Employment card
|
-
|
377
|
70
|
25
|
1
|
1
|
|
Annual labour return
|
-
|
4
|
-
|
-
|
-
|
-
|
|
Amendment for Shop & Establishment
|
15
|
126
|
40
|
1
|
1
|
1
|
|
Amendment for License of Contract Labour
|
15
|
98
|
47
|
1
|
1
|
1
|
|
Amendment for Inter State Migrant Workmen
|
15
|
48
|
17
|
1
|
1
|
1
|
|
Amendment for Establishment Employing Contract Labour
|
15
|
127
|
53
|
9
|
1
|
1
|
|
Amendment for Establishment Employing Migrant Labour
|
15
|
51
|
8
|
3
|
1
|
1
|
|
Notification of Vacancies (under Employment Exchange CNV Act 1959)
|
-
|
121
|
13
|
32
|
1
|
1
|
|
Online ER-I
Returns
|
-
|
24
|
-
|
-
|
-
|
-
|
|
Registration of Shop & Establishment ( FORM I [See rule 3,Statement under section 3(1) ] )
|
7
|
125
|
9
|
1
|
1
|
1
|
|
Registration of Establishment employing contract labour ( FORM I [ See rule 17(1) ] )
|
15
|
148
|
10
|
72
|
1
|
1
|
|
Grant of license for Contractor under inter-state migrant workmen ( FORM V [ See rule 7(2) ], FORM VI [See rule 7(3) ] )
|
15
|
65
|
-
|
-
|
-
|
-
|
|
Registration under Building and construction workers ( FORM I [See rule 23(1) ] )
|
15
|
89
|
1
|
1
|
1
|
1
|
|
Grant of license for Contractor under contract labour ( FORM IV [See rule 21(1) ], FORM V [See rule 21(2) ] )
|
15
|
99
|
1
|
39
|
39
|
39
|
|
Registration of Motor transport undertaking ( FORM I (See rule 4) )
|
-
|
100
|
-
|
-
|
-
|
-
|
|
Registration of Establishment employing migrant workmen ( FORM I [See rule 3(1) ] )
|
15
|
81
|
-
|
-
|
-
|
-
|
|
Renewal of Shop & Establishment ( FORM IV [See rule 6 ] )
|
7
|
184
|
13
|
1
|
1
|
1
|
|
Renewal of Grant of license for Contractor under contract labour ( FORM VII [See rule 29(2) ] )
|
15
|
105
|
7
|
95
|
1
|
1
|
|
Renewal Grant of license for Contractor under inter-state migrant workmen ( FORM IX [ See rule 14(2) ] )
|
15
|
69
|
8
|
1
|
1
|
1
|
|
Renewal of Motor Transport ( FORM I (See rule 4) )
|
15
|
73
|
4
|
1
|
1
|
1
|
|
Application for acknowledgement to advertise for recruitment or conduct/participate in Job Fair
|
-
|
84
|
-
|
-
|
-
|
-
|
| Labour & Employment |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Certificate for Verification of Weights & Measures and Its
|
-
|
-
|
-
|
-
|
-
|
-
|
|
License as Manufacturer of Weights or Measures
|
15
|
32
|
1
|
-
|
-
|
-
|
|
License as Dealers in Weights or Measures
|
15
|
44
|
1
|
-
|
-
|
-
|
|
License as Repairers of Weights or Measures
|
15
|
52
|
-
|
-
|
-
|
-
|
|
Registration of Manufacturers/Packer/Importer of packaged commodities
|
15
|
38
|
6
|
-
|
-
|
-
|
|
Renewal as Manufacturer of Weights or Measures
|
30
|
20
|
1
|
115
|
115
|
115
|
|
Renewal as Dealers in Weights or Measures
|
30
|
28
|
-
|
-
|
-
|
-
|
|
Renewal as Repairers of Weights or Measures
|
30
|
55
|
1
|
1
|
1
|
1
|
| Legal Metrology |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Birth Certificate(1971-to till date)
|
-
|
4
|
4
|
1
|
-
|
1
|
|
Death Certificate(1971-to till date)
|
-
|
-
|
-
|
-
|
-
|
-
|
|
Death Certificate(1914-1970)
|
-
|
3
|
1
|
-
|
-
|
-
|
| Planning & Statistics |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Authorisation for biomedical waste treatment
|
-
|
1
|
1
|
1
|
1
|
1
|
|
Compliance Inspection
|
-
|
-
|
-
|
-
|
-
|
-
|
| Pollution Control Board |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Grievance registration
|
-
|
713
|
142
|
-
|
-
|
-
|
| Public Grievances |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Application for NOC for Road Cutting
|
30
|
277
|
-
|
-
|
-
|
-
|
|
Request for Water Connection
|
30
|
193
|
13
|
32
|
35
|
1
|
| Public Works |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Application for Sound Permission
|
5
|
149
|
35
|
4
|
2
|
1
|
|
Matriz Certificate
|
3
|
235
|
46
|
1
|
1
|
1
|
|
Domicile Certificate
|
5
|
725
|
174
|
1
|
1
|
1
|
|
Application for Gratuitous relief under natural calamity
|
15
|
221
|
45
|
-
|
-
|
-
|
|
Residence Certificate
|
5
|
1279
|
259
|
6
|
1
|
1
|
|
Caste Certificate
|
10
|
784
|
131
|
2
|
1
|
1
|
|
Application for Income Certificate
|
1
|
812
|
107
|
1
|
1
|
1
|
|
Divergence Certificate
|
5
|
511
|
122
|
1
|
1
|
1
|
|
Application for Partition of Land
|
-
|
59
|
2
|
70
|
139
|
1
|
|
Application for Conversion of land (Sanad)
|
-
|
50
|
3
|
26
|
26
|
26
|
|
Application for issuance of digitally signed survey plan
|
-
|
449
|
217
|
15
|
1
|
1
|
| Revenue |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Birth Certificate(1914-1970)
|
-
|
20
|
13
|
-
|
-
|
-
|
|
Birth Certificate(1914-1970)
|
-
|
1
|
-
|
-
|
-
|
-
|
|
Correction in Birth/Teor Certificate
|
-
|
-
|
-
|
-
|
-
|
-
|
|
Correction in Death Certificate
|
-
|
-
|
-
|
-
|
-
|
-
|
|
Marriage Certificate (1914- 2010)
|
-
|
-
|
-
|
-
|
-
|
-
|
|
Nil-Encumbrance Certificate
|
-
|
2
|
-
|
-
|
-
|
-
|
|
Marriage Registration
|
-
|
2
|
2
|
1
|
2
|
1
|
| State Registrar |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Migration Certificate
|
-
|
74
|
4
|
20
|
7
|
1
|
| Technical Education |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Application for Review of preparedness of Hospitality industry in Goa
|
-
|
3
|
-
|
-
|
-
|
-
|
|
Registration of Hotel/Guest House/Homestay
|
-
|
264
|
30
|
1
|
-
|
1
|
|
Online Travel Agent Registration/Renewal Form
|
30
|
41
|
2
|
1
|
-
|
1
|
| Tourism Dept |
| Service | Time as per Public Service Guarantees Act (in days) | Applications Received | Applications Processed | Average Approval Time (in days) | Median Approval Time (in days) | Minimum Approval Time (in days) |
|
Registration of Child Care Institution under Juvenile Justice (Care and Protection for Children) Act 2015
|
-
|
23
|
2
|
16
|
32
|
1
|
|
Scheme for the Welfare of Children in Need of Care and Protection
|
-
|
21
|
1
|
1
|
-
|
1
|
|
Grant in Aid Scheme to provide Financial Assistance to the Mahila Mandal /Women's Self Help Group -Swawlamban
|
-
|
21
|
3
|
1
|
2
|
1
|
|
Shelter Home for Women (SHW)
|
-
|
49
|
2
|
1
|
-
|
1
|
|
Master Trainers Registration -Swawlamban Scheme
|
-
|
42
|
3
|
1
|
1
|
1
|
|
Financial Incentives to Mothers who deliver a Girl Child (MAMTA) Scheme
|
-
|
316
|
82
|
1
|
1
|
1
|
|
Internship Scheme for Students of Counselling,Psychology,Social Work
|
-
|
37
|
6
|
118
|
294
|
1
|
| Women And Child Dev. |